Microsoft Teams Recovering After Outage

Global tech giant Microsoft battled issues on Thursday when thousands of users worldwide reported issues with online platform MS Teams not working. However, to date, no issues have been logged in Cambodia.
Microsoft Teams chat
Microsoft Teams chat

Microsoft Corp said on Thursday that Microsoft Teams functionality is beginning to recover after an outage where users were unable to access the platform or leverage any features on the app.

Microsoft Teams is an online platform that allows users to chat, host meetings, and share notes and attachments. It is part of Office 365.

Microsoft said earlier on Thursday that it was investigating the outrage. However, users in Cambodia seemed unaffected by it.

“Our telemetry indicates that Microsoft Teams functionality is beginning to recover. We're continuing our efforts to implement relief within the environment,” Microsoft said in a tweet.

“We've received reports of users being unable to access Microsoft Teams or leverage any features. We're investigating the issue and further updates can be found in your Service Health Dashboard via TM402718,” Microsoft said.

Downdetector, which tracked the problem, said on Thursday that during the last 24 hours, there were 4,838 reports of outages. Downdetector said 63 percent reported problems with server connections, 23 percent with the app and 14 percent with login.

Downdetector also said users had logged 182 problems with Office 365 (Office365 or o365), which contains online and offline versions of Microsoft Office, Skype for Business, Onedrive, Sharepoint, Exchange and Project.

Users said in the comment section of the Downdetector that Microsoft Teams had come back on and off in Malaysia, Mexico, Thailand, Vietnam, Bangladesh, Sri Lanka, and Indonesia, while it is still down in Taiwan, South Korea and India by the time of publication.

Cambodian digital security trainer Ngeth Moses said he does not think it has affected users in the country.