Cellcard has made a remarkable comeback this year on its network performance, scooping six out of 10 awards at Opensignal’s most recent Mobile Network Experience report for October 1 to December 29.
In the Opensignal awards, Cellcard emerged as the undisputed winner for Download Speed Experience and Excellent Consistent Quality. In addition, it clinched four joint awards for Video Experience, Games Experience, Upload Speed Experience, and Network Availability.
Cellcard last reported on its Opensignal awards in 2017 to 2018 as a result of its aggressive 4G rollout initiative that expanded the network footprint from 300 to 3,000.
Since the onboarding of its new CEO, Simon Perkins, Cellcard has charted a path towards realizing the brand’s vision of enabling and enriching the digital lifestyles of its customers, with a clear focus on advancing network performance.
Together with one of its major network partners, Huawei, a network enhancement initiative has been developed and rolled out, centered on providing cost-optimized agile solutions, supported by Cellcard’s engineering expertise.
As part of the initiative, additional sites have been erected across 10 provinces. An IBS and Microcells solution has been deployed to fill in coverage gaps in Phnom Penh’s residential areas and boreys. Enhancements also include a full network software upgrade, VoLTE activation, and full Carrier Aggregation activation in 16 provinces.
The implementation of this multi-tiered enhancements provides Cellcard’s customers with significantly better coverage, internet speeds and overall experience. This means faster and clearer call connections, faster data transactions and exchanges, reliable connectivity for day-to-day usage, and uninterrupted digital lifestyle activities, such as social media browsing, gaming, video, and music streaming.
“Telecommunications is not difficult to understand nor navigate once you grasp and master the basics, and at the very core of any telecommunications business is the network. To realize Cellcard’s vision of enabling, supporting, and enhancing our customers digital lifestyle, we’re re-energizing the focus on network enhancements as a major component of our strategy. That’s where it all starts,” said Cellcard’s CEO.
“Winning the Opensignal awards shows we’re on the right path and it is good to be recognized for all the hard work put on by the Cellcard teams and our network partners’ teams is paying off. We’re very excited to once again receive the Opensignal citation and look forward to getting some positive feedback from our customers.”
With the recent win, Cellcard cements its reputation as the most awarded telecom in Cambodia, with more than 40 awards and accolades, demonstrating its commitment towards providing its customers with the best quality offers and services. [Partnered Content]
